This Agreement shall commence on the date the products (more fully set out in the Schedule) (“Product(s)”) are delivered to the Customer and remain in full force and effect until the fixed period [equivalent to the tenure of the contract that is agreed by the Customer while booking the Product(s)] expires and the Products is returned to Godrej HUB, unless terminated earlier

The rental tenure/duration/term shall commence on the date the delivery of products at customer’s address and continue for a minimum period of 3 months (Initial Term) from the date of delivery. Thereafter, the tenure can be extended beyond the Initial Term from “My Accounts” Section provided on the website & application. If the customer wants to apply for closure for the subscription, he/she can do so only after the completion of the initial term or 3 months. This too, shall be carried out through “My Accounts” section provided on the website. Security deposited will not be refunded if order is terminated before 3 months.

The invoice shall be raised by Godrej HUB after payment confirmation. The billing cycle will continue from the date of the first delivered item plus one month. Customer shall pay the rental charge as per the details at the time of order booking. Invoice will be raised and mailed to the Customer’s registered e-mail address thereafter. Rental Monthly Instalment (RMI) will be taken in advance for month along with the security deposit which is equivalent to twice of one month’s RMI. If the RMI is not paid for any given month on or up till the given due date, it will be considered as Non-payment of RMI and the agreement between Godrej HUB and the customer shall be terminated. This will also result in collection of furniture and appliances from the delivery address. In case the Products are delivered anytime during the month, the first month shall be calculated on a pro-rata basis from the date of delivery until the last day of the first month. In case of order expiry or termination or early cancellation, the last month rental shall be calculated on a pro-rata basis until the date of pickup of the Product from Customer. The Customer shall make all payments to Godrej HUB only. Godrej HUB shall not be liable for any payment made to any broker/third party by the Customer. Godrej HUB reserves the right to share information with credit rating agencies pursuant to Clause 15 of this Agreement. The Customer hereby agrees that non-payment of rental dues, late fees, asset value leased and any other non-payment, may affect the credit rating of the Customer and Godrej HUB shall not be liable for any claim from the Customer for sharing such information with credit rating agencies. In the event, the Customer does not make payments to Godrej HUB or does not return the Products and is not traceable, in addition to any other right of Godrej HUB, the Customer agrees that Godrej HUB shall have the right to reach out to the Customer’s relatives, friends, employer, offices and shall inform them about the Customer’s default. The Customer hereby agrees that, Godrej HUB shall not be liable for any inconvenience or loss caused to the Customer for such action by Godrej HUB.

In addition to the monthly rental, the Customers shall pay a one-time refundable security deposit which is equivalent to twice the amount of monthly rental (this shall vary in some products), for the entire rental tenure. The Security Deposit shall be refunded to the Customer on the termination and after taking delivery of all the Products from the possession of the Customer. Once the final quality check is performed on all the Products, and in case no damage is found, the Security Deposit shall be refunded within 15-21 working days to the Customer. Godrej HUB shall refund the Security Deposit to the account from which initial the Security Deposit was paid by the Customer, in case the Customer wishes to get the refund to any other account, prior to the pickup of the Products. The same account details shall be confirmed at the time of the reverse pick up of the Products. In case customer wishes to cancel subscription in the mid of the month, he/she will be charged rental amount equivalent to full month’s payment. In event of the customer terminating the subscription himself/herself before the minimum subscription term or 3 months, the entire security deposit shall be forfeited & shall not be refunded. In case any damage is found in any Product, Godrej HUB shall have the right to deduct the charges for the damages or monthly dues from the Security Deposit paid by the Customer and shall refund the remaining amount to the Customer. In case of default in the payment of monthly rentals(including late fee), Godrej HUB shall have the right to deduct such rental dues from the Security Deposit and may at its sole discretion refund or forfeit the remaining balance of the Security Deposit. The Security Deposit shall not include any monthly rental. The Customer cannot request for the monthly invoice dues to be adjusted from the Security Deposit.

On receipt of the order and the Security Deposit, Godrej HUB shall confirm the order with the Customer by sending a confirmation to the registered e-mail address of the Customer. In the event, any product selected by the Customer is unavailable, Godrej HUB shall inform the same to the Customer. Godrej HUB reserves the right to replace any product selected by the Customer in the event of unavailability. The Customer shall be provided with an option to either accept or deny such substitution at the time of confirming the order. Mere payment of the Security Deposit and shall not be considered as the valid contract. In the event, the Customer does not accept the substitute Product, Godrej HUB shall refund the Security Deposit paid by the Customer as per Clause 4 of this Agreement. The order raised by the Customer shall be processed subject to successful verification of the KYC and serviceability of the Customer location as per Godrej HUB Policy. In case the KYC verification is not successful, or the location is not serviceable by Godrej HUB, Godrej HUB reserves the right to reject the Customer’s order any time prior to delivery, at its sole discretion without assigning any reason even after successful KYC or serviceability of the location. In the event the order is rejected by Godrej HUB, the Security Deposit paid by the Customer shall be refunded to the Customer as per Clause 4 of this Agreement. The Customer authorizes Godrej HUB to verify all the details provided by him/her and verify his/her credit score by evaluating their credit report with the help of any credit bureau and/or any other third party.

On confirmation of the order by the Customer, Godrej HUB shall deliver the Products to the location specified by the Customer. Delivery of the products shall be done in a maximum of 7 days. Installation of the products shall be done within 48 hours of the date of delivery. The cost of the delivery shall be borne by Godrej HUB. The Customer shall be present at the location at the time of delivery agreed between Godrej HUB and the Customer. In case the Customer is unavailable at the time of delivery the Customer shall appoint a representative (give an authorization letter) for taking delivery of the Products and the same shall be communicated to Godrej HUB prior to the delivery. The representative shall provide a copy of his/her ID proof and authorization letter from the Customer to the delivery personnel assigned by Godrej HUB. In case the Customer is not present or has not assigned a representative for taking delivery, at the location and a second delivery attempt is required. Godrej HUB shall inspect the quality and ensure that the Products are working and in usable condition before the delivery of the Products to the Customer. The Customer or its appointed representative shall inspect the Products for any damage and quality during the time of delivery. In case any Product is damaged during transit or unfit for use, Godrej HUB shall replace the same at its own cost and in case a replacement is not required, such damage shall be noted in the delivery receipt and a photo of the same shall be taken for record. In case any claim of damage is brought against the Product after the acceptance of delivery by the Customer, Godrej HUB shall not be responsible towards replacing the Product and shall levy a damage to be ascertained as per the damage policy below. The Customer shall ensure the entry of delivery vehicle inside the premises where the delivery location is situated and ensure that prior permission is obtained for the use of elevator of the building, for delivery of the Products to the location.

The Customer hereby agrees that any damage caused to the Product or theft (including disappearance) or loss, shall be liable towards repair and replacement cost of the Product. In the event, the Product is stolen or damaged beyond repair, the Customer shall be liable to pay Godrej HUB the market price of the Product. Minor scratches and chipping (depending on size) to wooden furniture and/or appliances shall be considered as normal wear and tear. The extent of damage will be ascertained by comparing against the quality control document signed by the Customer and the photographs taken on delivery and return pickup day.

Godrej HUB shall provide maintenance of the Products delivered to the Customer, for the entire duration of the Agreement or on request from the Customer. The periodic maintenance shall not include any damage or breakdown due to mishandling by the Customer. Godrej HUB shall carry out the maintenance/repair of the Product within 3-5 working days after the request has been raised by the Customer. In the event, the issue is not resolved during repair, Godrej HUB shall provide a replacement for the Product.

Godrej HUB reserves the right to inspect the Product delivered to the Customer during the term of the Agreement. Godrej HUB shall provide reasonable prior intimation to the Customer regarding the visit for inspection of its representative to avoid any inconvenience to the Customer. The Customer shall ensure that the representative of Godrej HUB is provided with proper access to all the Products/premises for inspection.

In the event, the Customer does not wish to extend the rental period beyond the Agreement date, the Agreement shall terminate on last day of the rental term. Godrej HUB shall have the right to terminate this Agreement immediately in the following events; a)default of payment of rental dues or any other payment dues by the Customer; or b)breach of any of the terms of this Agreement. Consequences of termination: a)Godrej HUB shall have the right to take possession of the Products delivered to the Customer immediately; b)Any payment pending from the Customer shall become payable immediately to Godrej HUB. c)The Security Deposit paid by the Customer shall be refunded to the Customer post the damage assessment of the Products, as per clause 4 of this Agreement. d)In case of termination due to non-payment of rental dues, the Security Deposit refund shall be determined subject to clause 4 of this Agreement. Notwithstanding any other terms of this Agreement, Godrej HUB shall have the right to terminate the Agreement without any cause by providing 30 days’ notice to the customer.

In the event of end of the rental agreement tenure, Godrej HUB team will reach the delivery address for pick-up within 48 hours. However, we advise customer to inform the Godrej HUB team at least 10 days prior, about the termination of agreement. This can be done through “my accounts” section on website or app Upon final dismantling and damage inspection, if any, of the products conducted by the Godrej HUB service personnel, the pick-up shall be carried out, which will mark the end of the agreement between lessor and customer. The customer will have to sign the final quality check document completed by the service personnel during dismantling & inspection, thus agreeing on any damages caused/not caused.

Godrej HUB and / or its business partners shall at all times during the term of this Agreement, retain title to and / or be the beneficial owners of the Products delivered to the Customer, pursuant to the Agreement. Nothing in this Agreement shall be construed as a transfer of ownership of the Products to the Customer. The Customer shall give immediate notice to Godrej HUB if any of the Product is about to become liable or is threatened with seizure and the Customer shall indemnify Godrej HUB against all loss and damage caused by such action against its Products.

The Customer shall not assign or transfer any interest in this Agreement or the Products without the written consent of Godrej HUB. Any such transfer or assignment shall be considered as illegal and hence a violation of the terms of this Agreement. Godrej HUB reserves the right to assign this Agreement, to any third party (including credit rating agencies, factoring agents and NBFC) without prior notice to the Customer.

Any advance rental amount credited to your Godrej HUB account will not be eligible for refund. Although, the same can be used for any existing or future subscriptions with Godrej HUB.

The Customer shall indemnify, defend and hold Godrej HUB harmless from and against any claim, demand, cause of action or loss or liability (including, but not limited to, attorneys’ fees and costs) for any Product damage or personal injury arising from the Customer’s use of the Product by any cause, except to the extent such is caused by Godrej HUB negligence or willful misconduct. The provisions of this clause shall survive the termination of this Agreement with respect to any claim or liability accruing before such termination. In no event shall Godrej HUB be liable for any direct, indirect, special or consequential loss or damage arising out of Customer’s use of the Products.

This Agreement shall be governed by the laws of India and shall be subject to exclusive jurisdiction of courts in Mumbai.

This Agreement (together with the Annexure) constitutes the entire agreement between Godrej HUB and the Customer. The acceptance of this Agreement also signifies the acceptance of the Customer, to the terms and conditions on the Godrej HUB website. In the event of any conflict between the terms and conditions on the Godrej HUB website (including privacy policy) and this Agreement, the terms and conditions on the Godrej HUB website shall supersede. The Company reserves the right to amend the terms and condition of this Agreement and on the website from time to time, the customer is requested to check the website for update of terms and conditions.

In no event shall Godrej HUB be liable for indirect, special, incidental, or consequential damages, or any loss of revenue, profits, or data of any kind in connection with use of the Products, even if it has been advised of the possibility of such damages. Notwithstanding any other provision of this Agreement Godrej HUB’s total liability to Customer shall not exceed the total amount of 1 (one) month rental collected from the Customer.

Godrej HUB reserves the right to cancel any orders completely or partially before delivery without prior information & in such scenarios, we'll initiate the refund process for the deposit amount and the Customer will receive it in their source account within 7-10 working days. Any current/future orders placed by the Customer has no connection with any of his/her previous orders. Godrej HUB shall provide the services under the Agreement, either by itself or through any third-party. In case the services are provided through any third-party, Godrej HUB shall share the details (only to the extent required to provide the services) of the Customer to enable such third-party to provide the service. The Customer hereby authorizes Godrej HUB to share the details of the Customer with such third party.